Nobody understands what you mean - what are you doing wrong? You're talking to your colleagues and sending out your emails on time. You may need to work on your communication skills. What exactly does this mean in practice and why is it often so complicated? We have some good news: You can learn to communicate effectively.
The definition of effective communication refers not only to the exchange of ideas and information, but also to successful reception, i.e. mutual understanding. And to the subsequent process. Sounds complicated? Sometimes it actually is. It primarily depends on you and the person you are talking to.
Explaining effective communication is one thing - putting it into practice at work is another. One thing is certain: if you communicate correctly, you can avoid many problems. Observe your colleagues and managers. Some have a talent for listening properly, promoting exchange and improving teamwork. Honesty and transparency are important elements here. Then mutual understanding will also work.
What strategies will revamp the communication culture? How can future Avoid misunderstandings? The following points will show you what is important for effective communication in a team.
Are you struggling to develop your skills without help? With professional coaching, you can improve your Strengthen communication skills. A experienced coach helps you to recognize and develop your own strengths.
You often lack confidence, especially in important meetings. You want to make a convincing argument - but you rarely succeed. Coaching will teach you how to formulate your opinion clearly. This will enable you to have a better say in business matters and prevent you from being taken by surprise. The coach will also teach you how to deal with criticism objectively. This is of course also very helpful in your private life.
You can find out what effective communication looks like from qualified coaches and experienced managers. In any case, it is always clear that communication skills are one of the core competencies.
An interesting example situation is the successful negotiation of a salary. While inexperienced employees struggle with their complexes, employees with good communication skills talk easily about their strengths.
Further examples of effective and ineffective communication can also be found in the Differences. In one case, the employee receives unclear instructions. As a result, he makes mistakes and the work has to be repeated. This in turn has a negative effect on the Productivity and the working atmosphere. Blame is often apportioned, which exacerbates the problem.
The situation is completely different with last-minute queries or immediate feedback: "Did I understand that correctly?" - This question is often enough to avoid duplication of work. However, the head of department should then also explain what he or she means in a friendly manner and not wave it off arrogantly.
Another relevant point is the employees' ability to work in a team. This is about common and individual goals. Fundamental coordination has a positive effect on effective communication within the company - and therefore also on the working atmosphere.
At its best, effective communication serves to prevent misunderstandings. Instead of typical communication errors that have negative consequences, the parties involved discuss current problems.
Misunderstood instructions lead to delays and conflicts. This is precisely why it is so important to identify suitable solutions. In fact, many difficulties can be resolved through an effective communication culture. It is therefore worth investing some time. Otherwise, problems such as misunderstandings, employee dissatisfaction and a lack of productivity are inevitable.
Open feedback is essential for improved communication. Feedback or queries can help to avoid any misunderstandings from the outset. The entire team can Learn through feedback.
So it's no wonder that many companies work with an active feedback system. Thanks to the regular exchange of information, managers and employees are always informed about the current status. Misunderstandings do not arise in the first place or are resolved immediately.
However, if there is no feedback, everything gets out of hand. The employee is unsafeThe supervisor grumbles because an error actually occurs or because it takes so long - and ultimately everyone is frustrated. So you see: effective communication cannot work without feedback.
Communication in the workplace is often complicated and digitalization doesn't necessarily make it any easier. Yet technological tools are supposed to Difficult communication in the workplace facilitate!
With increased networking, we can work independently and still exchange information. Our flexibility has increased enormously - but the digital world also brings with it new communication problems. As convenient as video conferences are: If you're constantly taking part in these meetings, you won't be able to work properly. You might be doing something else on the side and no longer be able to concentrate.
However, innovative technology and effective communication can also be combined to create a positive force. To achieve this, it is important not to start a video meeting for every little issue. If everyone creates their own list of important points, everyone will be well prepared for the next online meeting. A phone call or email can be useful for brief follow-up questions.
To avoid technical problems, employees should opt for a shared app: This ensures that video conferences run smoothly.
What's on the agenda for the next meeting? What do you want to talk about? How do you get others to listen to you? And are you listening properly yourself? All these questions play a role in effective communication.
A reliable communication culture strengthens employee cohesion and ultimately improves productivity. However, conflicts and misunderstandings occur time and again. This is precisely when honest and respectful communication is extremely important. Otherwise, there is a risk of disputes escalating or gross mistakes being made.
With a targeted Communication training you make your business fit for the future. Such coaching focuses not only on rhetoric, but also on self-confidence. Discussion skills and dealing with criticism and feedback are other relevant points. In this way, you gradually integrate modern, effective communication into your day-to-day work processes.