Strengthen communication skills - formulate your messages clearly

Reading time 8 minutes
Strengthen communication skills - formulate your messages clearly

Wherever people come together, they talk, discuss and argue. The exchange of information and opinions is called communication. What about your communication skills?

It is not a gift that comes naturally, but a skill that can be learned. The ability to communicate appropriately is of great importance, especially in the professional environment.

On the job, it's all about formulating messages clearly and concisely. In private life, good communication skills are crucial for building trusting relationships. Relationships. Are you able to communicate? If not, what inner blocks prevent you from approaching others openly? Which old Beliefs still exist in you?

Importance of communication skills in various aspects of life

In daily life, at work and in private relationships, much depends on communication skills. Misunderstandings are largely due to a lack of communication attributable. The ability to communicate with other people at eye level is indispensable, especially at work.

From Executives is expected to communicate clearly and directly. Those who are not able to communicate cannot convince and risk being misunderstood.

In the workplace, good communication skills are a key competency that can make or break a career. The ability to communicate with others is required as a soft skill in job advertisements.

Develop communicative competence

Parents need communication skills to help their Educate childrento convey values to them, but also to issue prohibitions. The ability to communicate and to communicate is acquired in childhood. The more Time The more time parents take to educate their children, the better they can develop their communicative competence. If deficits developed at a young age, communication skills can still be learned and developed in adulthood.

Good communication skills are one of the essential skills that matter in life. Interpersonal communication ranges from the simplest interactions to sophisticated discussions and negotiations.

Private relationships thrive on the communication skills of both partners. If they fail to communicate in a friendly manner, disagreements, misunderstandings and, as a result of poor communication, disputes and conflicts arise.

what does communication skills mean

What is communication skills? Definition and important aspects

What does communication skills actually mean? In the Duden dictionary and other reference works, the communication skills definition is described as follows: "Communication skills are the competence to communicate with other people orally or in writing."

Communication skills are the ability to communicate in a conversation with others. find the right wordsso that the interlocutor understands exactly what is meant. Communicating means exchanging information, knowledge and opinions. This is not always done in a value-free manner. Communication skills-examples of this are business negotiations and Sales talks. On occasions of this kind, communicative skills are deliberately used to persuade or to assert oneself.

The ability to communicate also includes a passive activity, namely listening. Only those who can listen well are able to respond appropriately to what is said. Communicative ability also includes rhetorical talent.

Speak convincingly on a business level

It is especially important to speak persuasively in business-level conversations. In business meetings, salary negotiations or discussions about the relationship, communication skills are demonstrated by formulating statements unambiguously and expressing criticism on a factual rather than an emotional level.

Good communication skills consist of:

  • clear formulation of statements
  • Listening and interpreting
  • empathy
  • appropriate answers
  • Feedback give

The ability to communicate is often equated with contact skills, conversational confidence or willingness to engage in dialog. Although these terms play a role in communication, they have a different meaning.

Choice of words not insignificant in communication

Communication skills can best be described as the ability to communicate in such a way that one is understood. A key aspect is therefore the choice of words. People who are able to communicate choose words that are as easy to understand as possible. Technical terms and foreign words are only used if they are known to the interlocutor or are necessary in the professional context.

Communication between people does not only refer to the spoken word, but also includes facial expressions and gestures. The ability to communicate therefore also includes the ability to read "between the lines" and to recognize what the interlocutor really wants to communicate.

If you want to improve your communication skills, put yourself in the other person's position and try to understand their point of view. When speaking, everyone also sends signals through their body language. Being able to interpret and respond to these cues correctly is a sign of good communication skills.

improve communication skills

Communication skills in a professional context: importance for success on the job and tips for successful communication in professional life.

Good communication skills are very important at work. One wrong word or careless remark can ruin career opportunities and have a negative impact on the working atmosphere.

Do you find it difficult to communicate in a friendly manner because you are angry or convinced that you have been discriminated against at work? Free yourself from your inner blockade and seek direct communication with your superiors! Our Successes and failures are essentially based on our beliefs!

Based on experiences in your life, do you keep telling yourself, "I'm not good enough, I can't do it, or I don't deserve it"? Negative beliefs have an unfavorable effect on your outlook on life and can also affect your ability to communicate.

Communication skills are a core competency in any job. Make sure that your communication fits the interview situation. Of course, communication is different in a customer meeting than in salary negotiations with management or in a team meeting with colleagues. Different rules apply to each interaction. However, a precise and unambiguous choice of words is helpful in every form of communication.

Benefits of good communication skills in the workplace include:

  • better working atmosphere
  • Promotes a sense of belonging among employees
  • improves the Motivation
  • increases the Productivity
  • Helps build a workplace culture
  • Reduces conflicts
  • Increases employee loyalty to the company

Incorrectly interpreted instructions

Conflicts on the job often hide misunderstandings due to misinterpreted instructions. Being able to communicate helps to recognize these problems and find amicable solutions. Good Communication improves cooperation between employees and departments. Optimizing communication skills on the job should therefore be part of any communication strategy.

Conversations are important for interpersonal bonds. There is often not enough time in the workplace to connect with colleagues. Use your communication skills to talk to your colleagues during breaks. This will create a pleasant working atmosphere, from which you will also benefit.

As a manager, you demonstrate your communication skills by keeping a cool head in communication situations and communicating on a factual level. In addition to the content, good communication also includes the way in which you communicate. Use your body language.

An friendly smile often achieves more than a few well-intentioned words. Be open to criticism. Learn to listen and pay attention to the facial expressions and gestures of the person you are talking to.

Communication skills in personal relationships: importance for the quality of friendships and partnerships

The ability to communicate is of utmost importance not only at work, but also in private relationships. Nevertheless, the importance of communication for everyday life with the partner and for the partnership itself is often underestimated. A lack of communicative competence can prove fatal even in small everyday conflicts.

Communication skills are just as important in relationships, in the family and when dealing with friends important as trust and acceptance. Communicating openly and trustfully can counteract the emergence of conflicts. If emotions However, if anger, frustration or rage are not discussed but suppressed, there is a risk that the partnership will suffer. Working on your own communication skills is therefore worthwhile!

Clear statements are important

Good communication makes relationships happier and friendships more stable. Just as in professional life, clear statements are also important when talking to your partner, family or friends.

You've probably encountered this typical communication skills example before: He overlooks the bulging trash can. She is annoyed: "You could also take out the garbage". The man counters: "I'm tired, after all I've just done eight hours' work". It would have been better to say diplomatically: "I would be very grateful to you. grateful, if you could take out the trash today, because I'm really exhausted".

Use your communication skills by communicating in an unbiased way and paying attention to your choice of words. This will improve communication between you and your partner and help build relationships. Use your communication skills appropriately for the situation so that those around you feel they are being taken seriously. Good communication is clear and unambiguous. This is how you avoid misunderstandings.

Give positive feedback

Quarrels can always occur in the family circle. Sometimes disagreements cannot be avoided. The hustle and bustle of everyday life, stress and worry contribute to the use of words that are later regretted. Help your children develop communication skills. Show them what makes good communication.

Positive feedback is especially important. Praise your child when he or she communicates politely, clearly, and respectfully. Your partner will also appreciate friendly feedback. If he or she succeeds in expressing good arguments instead of excessive criticism, then praise him or her for it! Good communication is not a one-way street, but only works if everyone involved works on it.

Communication skills require an open, approachable attitude, good listening skills, and clear and authentic statements. Make sure your words convey what you really want to say. Make your interlocutor feel comfortable by avoiding accusations. Communication takes place on two levels, the factual-rational and the emotional.

Communicate factually

Factual communication is used to convey information, knowledge and content. This form of communication is used in everyday professional life as well as in school lessons. Private conversations mainly take place on an emotional level. It is more about emotions and why someone did or did not say something specific. Instead of rationally analyzing information, feelings are evaluated.

In both cases it helps to work with empathy listen in order to avoid misunderstandings and steer the conversation in a reasonable direction. Put yourself in the other person's shoes when you communicate. Communication skills and empathy have a lot in common. Empathy is important to understand other people's thoughts, beliefs, and feelings and to adjust the way you communicate accordingly.

Want to improve your communication skills? Then:

  • express yourself clearly
  • ask questions
  • take time for each conversation
  • listen consciously

Communicating responsibly means expressing yourself clearly. Don't understand what the person you're talking to is trying to say? Ask directly what is meant. Take time for the conversation. Talking to your colleague about a project in passing while typing messages into your smartphone is not a good idea.

Listen consciously and formulate your answers in an understandable way. Do not interrupt your counterpart, but let the person you are talking to have his or her say.

Conclusion: Communication skills as an important key competence in life

Communication skills are among the soft skills that are crucial at work. In private life, good communication helps improve interpersonal relationships.

The ability to communicate properly is not something we are born with. Communication skills can be learned and can be practiced and improved even in adulthood! As an important key competence, it helps to realize professional and private projects and brings us further in life. 

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Reviewed by Dr. med. Stefan Frädrich

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